After conducting your survey, you may wish to analyse the results from survey respondents. You can view and analyse results at any time during the collection process. In this report, you can see a summary view of your data or even drill down to individual responses.
View Survey Reports
To view Reports from Reports page:
- Go to Reports/Surveys
- Select a survey campaign from the "Survey" dropdown
To view Reports from Survey listing:
- Go to the Surveys tab
- Select the Action menu next to the Survey campaign name
- Click Reports from the menu
View Survey Overview
This view gives you a quick insight into the overall results of the survey campaign you selected.
It contains information such as Reponses, Total Visits, Completion Rate and more.
The total number of respondents who completed the survey (Respondents who drop out halfway do not contribute to this count)
- Total visits
The total number of visits made to the survey form
- Completion rate
The number of completed surveys divided by the total number of surveys started by respondents
- Average time to complete
The average length of time respondents spent on the survey
If you'd like to view the answers from each respondent, you can browse through individual responses.
- In Survey reports, scroll down to Who has reponded? section
- Click View Response link next to each response you want to view.
View Response Summary
This view lists down all the answers collected from all respondents. For closed-ended questions, dynamic charts will be generated automatically for visual analysis.